Privacy policy
This policy covers the Rootcrown mobile app, published by Lightworker Mark. It explains what the app collects, why, who else receives it, how long we keep it, and how to delete it. It is written to meet the New Zealand Privacy Act 2020 and Google Play's User Data policy.
It covers the app. The Rootcrown website, rootcrown.co.nz, sets no cookies and collects no personal information.
1. Who we are
Rootcrown is operated by Lightworker Mark, 107 MacFarlane Street, Hamilton East 3216, New Zealand. Our Privacy Officer, Mark Powell, can be reached at support@alignedmomentum.co.nz.
2. What the app collects
We collect the following. Nothing here is sold, and none of it is used for advertising profiles.
Account and profile
- Email address and password: To create and secure your account. Passwords are handled by Google Firebase Authentication and are never visible to us.
- Display name, short bio, profile photo: To personalise the app and identify you in chats.
- Gender: Used only to choose the divine feminine, divine masculine or divine spark section of your meditations.
- Date of birth (day and month): Used only to calculate your star sign for the Zodiac feature.
- Phone number (optional): Stored only if you enter it. Not required to use the app.
Your practice and wellbeing
- Mood and physical wellbeing check-ins: The Status & Happiness feature records how you rate your emotional and physical state over time so the app can show your progress. This is health-related information and we treat it as sensitive. We only record check-ins with your agreement: the first time you open a check-in, the app asks you, and nothing is recorded unless you tap “I agree”. Only you see them; they are never used for advertising, shared or sold. You can withdraw at any time in Settings → Wellbeing Check-ins, and delete your saved check-ins there or by deleting your account. (Android from version 1.0.12; iOS from version 1.0.12.)
- Personality questionnaire answers: To tailor the tone, imagery and pace of your meditations and affirmations.
- Stage plans, tasks and completion history: To run your practice schedule and streaks.
- Gratitude entries, forgiveness letters and journal content: Personal writing you choose to save in the app. Only you can see it.
- Meditations and affirmations generated for you, including audio: So you can replay them. Generated from your preferences and stored against your account.
- Affirmations you write yourself, and their audio: So they can play with the others. Deleted when you delete them or your account.
Media and device permissions
- Microphone: Only when you choose to record a voice sample for the AI voice feature, so meditations can be narrated in a chosen voice.
- Camera: Only when you take a photo for your profile or a gratitude entry.
- Photos: Chosen through your device's own photo picker. The app cannot browse your photo library — it only receives the image you pick.
- Notifications: For practice reminders. Optional, and you can switch them off at any time.
- Biometrics (fingerprint / face): Only if you turn on biometric sign-in. Your fingerprint or face data never leaves your device and is never sent to us — your device simply tells the app whether the check passed.
Purchases, ads and app usage
- Subscription and purchase history, to know what you have access to. Card details are handled by Google Play Billing or Apple In-App Purchase and never reach us.
- Advertising identifier, because the free version of the app shows ads through Google AdMob.
- App usage and performance data — which screens are opened, how long things take to load, and errors — so we can find and fix problems.
3. What the app does not collect
- Location. The app does not request or record your location. Any location data previously stored was deleted on 1 September 2026.
- Contacts. The app does not read your address book.
- Your photo library. Photos are chosen through your device's system picker, so the app never gains access to your library as a whole.
4. Who else receives your information
We use the following providers to run the app. Each receives only what it needs, and none of them are permitted to use your information for their own purposes.
- Google Firebase (authentication, database, file storage, notifications, analytics, performance): Your account, everything you save in the app, and app usage data. Data is stored on Google servers.
- ElevenLabs (voice generation): Your voice recording and meditation text, only when you use the AI voice feature, and the words of any affirmation you write, so audio can be produced.
- ElevenLabs Music (music generation): The description you type when you create your own meditation music, so the track can be made.
- Google Vertex AI / Gemini (the Mark AI companion): The messages you send to Mark AI, so it can reply, and the words of any affirmation you write, to check it is suitable before it is spoken.
- Google AdMob: Your advertising identifier, to show ads in the free version.
- RevenueCat, Google Play Billing and Apple In-App Purchase (StoreKit): Purchase and subscription status.
- Mailgun: Your email address, to send app-related email such as welcome and receipt messages.
- Aligned Momentum programme portal: Only if you take part in an Aligned Momentum programme and switch on practice syncing: your email address and the date and length of each meditation you finish, so your practice counts in your programme portal. Switch it off at any time.
- Google Sheets (our contact list): Your name and email address, only if you tick the newsletter box when you create your profile. Unsubscribe any time with the link in every issue.
Information leaving New Zealand
These providers store and process information on servers outside New Zealand, mainly in the United States and Europe. They store and process it on our behalf, for the purposes described above, and we remain responsible for it under the Privacy Act 2020.
5. Deleting your account and data
You can delete everything, at any time
In the app: Settings → Edit Profile → Delete Account. This permanently removes your account and the data held with it.
On the web: visit our account deletion page, or email support@alignedmomentum.co.nz from the address on your account.
Deleting removes your profile, stage plans and tasks, meditations and their audio, affirmations, mood and wellbeing check-ins, gratitude entries and letters, Mark AI conversations and check-in summaries, your practice history, uploaded photos, your own music, mantra and voice recordings, any voice clone made from your recordings, the notification tokens for your devices, and your sign-in itself. Group conversations you took part in remain for the other people in them, with your messages removed.
If you used practice syncing in an Aligned Momentum programme, the practice records already sent to the programme portal are held there, not in the app. Email support@alignedmomentum.co.nz to have them removed too.
Records of purchases are kept for as long as tax and accounting law requires. These are held by our payment providers, not in the app. Deletion is permanent and cannot be undone.
6. How long we keep things
We keep your information for as long as your account exists. If you delete your account it is removed as described above; requests made by email are actioned within 30 days and usually sooner. Accounts that have been inactive for more than three years may be deleted along with their data.
7. Keeping your information safe
Your information is stored in Google Firebase with access rules that limit each person's data to their own account. Traffic between the app and our servers is encrypted. Access to production data is limited to the Privacy Officer. No system is perfectly secure, but if a privacy breach occurs that is likely to cause you serious harm, we will notify you and the Office of the Privacy Commissioner as required by Part 6 of the Privacy Act 2020.
8. Your rights
Under the Privacy Act 2020 you may ask us for a copy of the personal information we hold about you, and ask us to correct anything that is wrong. Most of it you can view and edit directly in the app. For anything else, email support@alignedmomentum.co.nz. If you are not satisfied with our response you may complain to the Office of the Privacy Commissioner.
9. Children
Rootcrown is intended for people aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has created an account, contact us and we will delete it.
10. Changes to this policy
If we change how the app handles your information we will update this page and change the effective date at the top. Significant changes will be notified in the app.
Privacy enquiries
For anything about your information, or to request access, correction or deletion:
support@alignedmomentum.co.nz Lightworker Mark, 107 MacFarlane Street, Hamilton East 3216, New Zealand
The current version of this policy is always at https://rootcrown.co.nz/privacy.html